[Back to Index] Topics:
The Toolbar New Mail Print Move to Folder Delete Forward a Message Reply to a Message Reply to All Recipients of a Message Categorize a Message Flag a Message Send a Selected Message to Microsoft OneNote Send and Receive Messages Create a Rule Address Book Search Address Books Microsoft Outlook Help
[Back to Top]
Creating Folders - Right-click on the Mailbox in the Navigation Pane OR right-click on an existing folder to create a sub-folder.
- Click on New Folder...
- Type a name for the new folder.
- Click OK.
[Back to Top]
Selecting Multiple Messages - To select several consecutive messages, click on the first message, press and hold Shift on the keyboard, then click on the last message.
- To select several non-consecutive messages, click on the first message, press and hold Control on the keyboard, then click on each additional message you would like to select.
[Back to Top]
Moving Messages - Make sure that you can see the folder that you want to move messages into in the Navigation Pane. (Click on the + sign before the Inbox to expand it and show all folders if necessary.
- Drag and drop a message from the View Pane into the appropriate folder in the Navigation Pane.
[Back to Top]
Sending Messages of Low/High Importance - When creating a message, click on the high or low priority button on the ribbon in the Message tab on the Options group (High priority: red exclamation point; Low priority: blue down arrow).
- To revert to normal importance, click the same button again.

[Back to Top]
Flagging Messages for Follow-Up - Click on the flag for that message.
 - Right-click on a flag to change the color of the flag, set a reminder for the flag, or remove the flag.
- Flagged messages will appear as tasks in the To-Do bar.
- Click on a flag to complete the follow-up work and remove it from the Tasks area.
[Back to Top]
Categorizing Messages - Click on the block for that message to assign a category or clear a category. (If nothing happens, then right-click on the block and set up Quick Click.)
 - Right-click on the block to edit the color or category.
- All categorized items will appear in the Navigation Pane under Search Folders -> Categorized Mail...
[Back to Top]
Changing Sorting Order (Arranged By) - Click on View -> Arrange By on the toolbar.
- Select the manner in which you want to arrange the messages.

[Back to Top]
Searching Messages - Click in the Search Inbox and type the information or key words you are looking for.
- Press Enter on the keyboard or click on the magnifying glass in order to perform the search.

[Back to Top]
Creating Appointments/Meetings - Click on the Calendar button in the Navigation Pane.
- Click on the New Appointment button.
- Type in the appropriate information.
- Click Save and Close or Send.
- Use the buttons on the ribbon to set options for this appointment or meeting.
- Click on the Invite Attendees button on the ribbon to create a meeting and invite others.
- Click on the Scheduling Assistant button to check an invitee's availability.
- To select another time that is good for all attendees and rooms, select another time under Suggested Times.
[Back to Top]
Shared Calendars - The person whose calendar you are trying to view must first grant you rights to access their calendar by using the Share My Calendar link on the Navigation Pane.
- Click on Open a Shared Calendar...
- Type in the person's name whose calendar you are trying to see or use the To: button to select the appropriate person.
- Click OK.
- After you open a shared calendar once, it will appear in the Navigation Pane in the future.
HINT: For more information, view the "Sharing Calendars" tip sheet.
[Back to Top]
Creating a Distribution List - Click on File -> New -> Distribution List...
- Type the name of your distribution list.
- To add members from your address book, click on Select Members... Choose a person from the list and click Members -> OR to add members that are not in your address book, click on Add Members... and type in their display name and email address.
- Click OK and Save and Close.
[Back to Top]
Deleting Items - Select the items that you want to delete and press the Delete button on the keyboard OR just drag and drop them into Deleted Items.
- To recover a deleted item, click on the Deleted Items and drag and drop the items into the area from which they came from (Mail, Calendar, Contact, etc.)
- Messages will stay in the Deleted Items folder for 7 days and are available to recover. After 7 days, they will be automatically removed from the Deleted Items folder. They will be available for recovery for 7 more days but only by calling the Help Desk.
[Back to Top]
Setting Up Out Of Office Messages - Click on Tools -> Out of Office Assistant...
- Select the I am currently Out of Office option.
- Click inside the text box and write the message that you want to send while you are away.
- When you return to the office and start Outlook, a box will pop up asking if you want to turn off the Out of Office assistant. Select Yes.
- The Out of Office Assistant can also be turned on/off in Outlook Web Access.
[Back to Top] |